Retail Assistant – PAVEMENT Store 

Key Responsibilities

Store Operations:

  • Work independently to manage day-to-day store operations
  • Open and close the store (key holder responsibility)
  • Maintain cleanliness and presentation standards (vacuuming, mopping, dusting, cleaning mirrors and shelves)

Visual Merchandising & Stock Management:

  • Replenish stock and maintain rails and displays to the highest standard
  • Merchandise the store and refresh window displays regularly
  • Organise and maintain the stock room
  • Handle brand deliveries and collections (some lifting required)

Customer Service:

  • Provide friendly, personalised service to all customers
  • Proactively engage with customers to understand their needs, budget, and preferences

E-commerce Support:

  • Fulfill online orders: quality control, wrapping, packing, and labeling
  • Process returns: quality control and restocking

What We're Looking For

Essential Skills & Qualities:

  • Positive, can-do attitude with strong initiative
  • Confident working independently with minimal supervision
  • Friendly, approachable, and customer-focused
  • Proactive mindset – able to identify and complete tasks during quieter periods
  • Excellent attention to detail
  • Genuine interest in fashion and styling

Working Hours

  • Core hours: Saturdays and / or Sundays (with potential for additional shifts)
  • Additional cover: Ad-hoc shifts to cover team leave (discussed and agreed in advance)

Compensation & Benefits

  • Starting rate: £13.85 per hour (first 3 months)
  • Payment terms: Monthly invoicing, paid within 7 calendar days of receipt
  • Staff discount: 20% on store stock (excluding sale or return brands)
    • SOR brands available at cost price
  • Rate review: Following successful completion of probationary period

Terms of Employment

  • Probationary period: 3 months, with performance review at completion
  • Notice period:
    • 2 weeks during probationary period
    • 4 weeks following probationary period
  • Trial shifts: Training/shadowing shifts required before commencement (weekday and weekend)


Next Steps

Please send over your CV, with few words about why you think you’d be a great fit to work at PAVEMENT. Please also include your availability for trial shifts, ideally including both a weekday and weekend, so we can arrange your introduction to the team.

Janna - hello@pavementstore.co.uk

Last updated 30 September 2025.